Support Plans
$49/mo
Base Plan Features +
Essential Plan
- Unlimited 24/7 Remote Technical Support (Tier 1)
- Unlimited Reactive Remote Service (Tier 1)
- Standard Service Call @ $249 1st Hour, $185 Each Additional
- Standard Onsite Service Priority | Up to 5-10 Business Days
- Urgent / Emergency Service Within Business Hours @ $395 1st Hour, $249 Each Additional
- Emergency Service Call @ $495 1st Hour, $249 Each Additional
- Remote Support / Programming (Tier 2) @ $50/15min
- Onboarding Fee | $295
$79 /mo
Essential Plan Benefits +
Preferred Plan
- OvrC Home Self-Service App Included
- Proactive System Monitoring (Limited to Critical Components)
- Standard Service Call @ $195 1st Hour, $165 Each Additional
- Standard Onsite Service Priority | Up to 5 Business Days
- Urgent / Emergency Service Within Business Hours @ $295 1st Hour, $249 Each Additional
- Emergency Service Call @ $395 1st Hour, $249 Each Additional
- Unlimited Remote Firmware + Software Updates
- Onboarding Fee @ $195
$195 /mo
Preferred Plan Benefits +
Unlimited Plan
- Proactive System Monitoring of All AV Devices
- Standard Service Call @ $165 1st Hour, $165 Each Additional
- Expedited Standard Onsite Service Priority | Within 2 Business Days
- Urgent / Emergency Service Within Business Hours @ $295 1st Hour, $195 Each Additional
- Emergency Service Call @ $349 1st Hour, $195 Each Additional
- Remote Support / Programming (Tier 2) @ $25/15min
- Hardware Discount (for select brands)
- Onboarding Fee Waived